Last updated: January 2025

1. Introduction
Welcome to Spire BMS ("we", "our", or "us"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.spirebms.co.uk (the "Website").

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Information We Collect
We collect and process the following types of personal data:

• Personal Information: When you contact us via forms, email, or phone, we may collect your name, email address, phone number, and any message content.
• Technical Data: When you visit our Website, we automatically collect certain data through cookies and analytics, including your IP address, browser type, pages visited, and time spent on our Website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. For more information, see the "Cookies" section below.

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3. How We Use Your Information
We use your data for the following purposes:

• To provide and manage our Website and services.
• To respond to your inquiries and provide customer support.
• To improve our Website through analytics and user feedback.
• To comply with legal obligations.

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4. Cookies and Google Analytics
Our Website uses cookies and Google Analytics to collect information about your browsing behavior.

• Cookies: Cookies are small text files placed on your device to store data. You can disable cookies through your browser settings.
• Google Analytics: We use Google Analytics to track website performance and visitor interactions. Google may collect data such as your IP address and browsing habits. You can opt out by using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

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5. How We Share Your Data
We do not sell or rent your personal data. However, we may share your information in the following situations:

• With service providers that help us operate our Website (e.g., analytics providers, hosting providers).
• When required by law or to protect our rights and safety.

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6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

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7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:

• Right to Access – Request a copy of your data.
• Right to Rectification – Request correction of inaccurate data.
• Right to Erasure – Request deletion of your data.
• Right to Restrict Processing – Limit how we use your data.
• Right to Object – Object to processing for certain purposes.
• Right to Data Portability – Request transfer of your data.

To exercise these rights, please contact us at info@spirebms.co.uk.

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8. Security Measures
We implement security measures to protect your data from unauthorised access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

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9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external sites, so we recommend reviewing their privacy policies before submitting any personal data.

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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Spire BMS
Website: https://www.spirebms.co.uk
Email: info@spirebms.co.uk

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By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy.