Modern business telephone systems offer so much more than the ability to simply make and receive a call. The handset you see on the desk is just part of a fully integrated business communication platform. At Spire our range of phone systems can offer a cost effective solution for start-up companies, small- to-medium sized enterprises (SME), right the way through to multinational and multi site organisations.
Getting to know how your business works is the first step in getting the right telephone system and supporting services. We spend time putting a bespoke solution together that is simple, cost effective and will enhance your business processes. At our finger tips we have fully scalable telephone systems which ensure you are always connected 24/7, with billing analysis to get the right package going forward and the flexibility to expand, pare back or update at any time.
Mitel MiVoice Office 250
Mitel MiVoice Office 250 ensures small and medium sized businesses are more flexible and responsive. Through a complete suite of out-of-the-box business productivity applications, your business will benefit from reduced costs and enhanced staff productivity. MiVoice Office 250 delivers as standard applications including: Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking and Reporting.
MiCall+ is a hosted phone system combining all the functionality of a traditional PBX with all the benefits of a cloud based solution. The system uses IP handsets to register to the cloud based phone system, allowing you to use all the standard features associated with an on premises system while providing a whole suite of products to improve productivity.
Avaya IP Office
Avaya IP Office is the choice of many businesses today enabling you to increase productivity and reduce costs while meeting the growing expectations of your customers.IP Office is scalable from 5 to 2,500 employees, operating from one or multiple sites. Multi-site systems can work as one and also provide automatic failover for disaster recovery. The system can be configured with the features that you need today and grow and adapt as your needs change.
Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity. Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Horizon providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.
Telephone System Support Services
At Spire Communications we don’t offer just good old fashioned maintenance contracts that only cover your equipment for system failure, and service the odd programming change once or twice a year..
Not only do we cover your hardware/software in case of failure, we also offer Free of Charge remote support and programming changes for the duration of your contract. As part of all of our packages you’ll get a direct number to our dedicated support desk, full email support real time fault updates via our self service portal which can be accessed via desktop, mobile or tablet.
Our standard support packages cover normal working hours 08:30 – 17:30 Monday to Friday with options available on response and fix times to suit your business. If your business trades outside of these hours Spire are happy to offer bespoke support contracts.
St Mary’s Street
South West Office
3 Brook Office Park